Frequently Asked Questions
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Yes. We only sell genuine Pokémon TCG products and singles. If you ever have a concern, contact chazcollectables@gmail.com with your order number.
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Orders are processed and are dispatched the next day as standard.
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I’m a collector first. I’ve been on both ends of the transaction process when buying singles and I know how much fair prices and good packaging matters.
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All singles are sleeved, toploaded and wrapped in bubblewrap, whether it’s a £1 or £5000 card. Expensive items will have extra protective measures used
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Please see the Card Condition page (found in the footer at the bottom of all pages)
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Orders are processed quickly. Email chazcollectables@gmail.com ASAP with your order number — if it hasn’t been dispatched yet, I’ll do my best to help.
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I’m a small, independent business. That means I’m instantly reachable without having to speak to chatbots - fill out a contact form or simply drop me a dm on my socials! (linked at the top of the page)